Privacy Policy

Privacy Policy

Last Updated: 22nd September 2025

EduQuest (Education Quest International (Pvt) Ltd), a company under Meta X Market (Pvt) Ltd, is committed to protecting the privacy of all students, parents, and partners who engage with our services. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Information We Collect

When you interact with EduQuest (e.g., filling out forms, attending events, consultations, or using our website), we may collect:

  • Name, email address, and phone number
  • Academic qualifications and study preferences
  • Country and program of interest
  • Documents required for university applications (transcripts, passports, certificates, etc.)
  • Payment-related details where applicable
2. How We Use Your Information

We use the information collected to:

  • Provide free consultation and personalized study abroad guidance
  • Process applications to partner universities
  • Communicate updates on applications, visas, and enrollment
  • Share information about study opportunities, scholarships, and events
  • Improve our services and marketing efforts
3. Sharing Your Information

We only share your data with:

  • Partner universities and official representatives for admission and enrollment purposes
  • Service providers (e.g., visa consultants, translation/notarization partners) where required
  • Government authorities, if legally necessary

We do not sell or rent your personal information to third parties.

4. Data Protection & Retention
  • Your data is stored securely and accessed only by authorized EduQuest staff.
  • We retain your information only for as long as necessary to complete the admission and support process.
  • Sensitive documents (passports, certificates) are deleted after processing, unless ongoing services require retention.
5. Your Rights

You have the right to:

  • Request a copy of your personal data
  • Correct inaccuracies in your information
  • Withdraw consent and request deletion of your data
  • Contact us with questions or complaints regarding data handling
6. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Education Quest International (Pvt) Ltd.

Email

eduquest@metaxglobal.net

Phone

+94717581659 | +94765628207

Website

www.eduquestlk.com